No — and we say that plainly. Revenue Engine is an automated answering and follow-up system BSS builds, runs, and monitors on your connected lines. It answers with the questions and scripts you approve, books or routes the caller, and texts back missed calls instantly. Unusual requests, complaints, and sales decisions always hand off to your designated person. That's the difference from the live answering services in the comparison above: they bill by the minute for a human message-taker; this runs around the clock for a flat monthly fee plus metered usage.

Revenue Engine has a $999 one-time setup fee, and phone, text, AI, and email-delivery usage is billed by volume — we show the enabled services, rates, and a usage estimate before activation. Taxes, required carrier registration, optional industry-specific Listings upgrades, publisher-required paid relationships, and separately scoped project work are always disclosed before they're charged. Standard Listings Sync network access is included in its $599 annual price.

Monthly services renew month to month and can be cancelled for future renewals under the service agreement. If you leave, BSS promptly removes its manager access and permissions — your business keeps ownership and control of its profile and accounts. Listings Sync is purchased for the annual term shown; if you don't renew, active distribution and BSS monitoring stop — existing listings generally remain, but each publisher decides what stays, and info can drift out of date again. Completed setup, incurred usage, and a billing period already started aren't refundable unless the agreement says otherwise.

Local Presence is hands-on care for your Google profile: current info, weekly posts, review monitoring, approved replies, and a monthly summary. Listings Sync carries your core facts — name, address, phone, website, hours, categories — beyond Google to the other supported sites customers and AI assistants check. Run both and we keep everything aligned from one approved record.

A year of active service, not a one-time submission: standard network access for one eligible location, setup and matching, routine approved updates, sync monitoring, ordinary issue follow-up, duplicate review, and a quarterly status recap using available platform data. Consistent, synced listings also strengthen the data trail search engines and AI assistants use when deciding whether to show and recommend your business. We deliver it through HighLevel's Listings service with Yext as the network provider — you work with and pay BSS, and we handle everything within the stated scope. Major moves, rebrands, ownership disputes, complex duplicate cleanup, and optional industry upgrades are quoted separately before work begins.

We submit approved changes from your central record. Many sites update within 24–72 hours; some take up to a week or ask for extra verification. Each publisher controls its own timing and display, so we can't promise instant or universal publication.

No. With Content Engine we set up the social scheduler and show your team how to use it. Your team creates or picks the posts, chooses the connected channels, and schedules them; the platform publishes at the times you choose, subject to each network's rules. Comments and messages stay with your team.

No, and be wary of anyone who does. We document the work we complete, the systems we configure, and what happens in your included channels. Google and other publishers control search results; demand, competition, pricing, and your team's close rate drive business outcomes. BSS doesn't guarantee rankings, placement, lead volume, reviews, revenue, or ROI.